The phone always rings mid-cut.
A butcher's shop runs to the rhythm of orders: the Sunday roast, the poultry at Christmas, the meat boxes, the summer barbecue platters. Every order comes in by phone or over the counter, is written down by hand, and has to be ready in the right slot, with no mistake on weight or day. Automating this order taking saves time behind the counter without changing anything about the service.
In a normal period, it holds up. In December, the order book overflows: dozens of capons, foies gras and cuts to order, customers calling to check, others forgetting to come. And the rest of the year, there are the regulars you would like to tell when the aged rib of beef arrives, the loyal customers no card rewards, and the Google reviews that never come in even though the queue never lets up on a Saturday morning.
The order book keeps itself.
We automate order taking, reminders and loyalty, without changing anything about your counter or the way you serve. The phone still rings, but what is said on it is written down once, properly, and followed through to collection.
You keep control of the tone, the hours and the rules. We set everything to the way you work, and the system follows it.
- Online order, click and collect style or by message, recorded with the product, the weight and the pickup day
- Immediate confirmation to the customer, and an SMS reminder the day before pickup
- Lab summary every morning: what to prepare, for whom, for which slot
- Simple loyalty for regulars, with no cardboard card and no stamping at the till
- Google review request after big orders and the holidays
The holidays, without the order book overflowing.
Take the critical period: Christmas orders, when every pickup day has to be timed to the minute and the phone never stops.
In mid-November, your festive order form opens: capon, turkey, foie gras, cuts to order, each with its weight and its collection day. Every order gets an immediate confirmation, and if a detail is missing, the question goes out on its own. Orders taken over the phone go into the same digital book, dictated in ten seconds. On the evening of the 22nd, every customer gets their reminder: day, slot, approximate amount. On the morning of the 24th, the workroom shows the prep list sorted by collection slot, and you know exactly what has to be ready at 09:00, at 11:00, at 16:00. After the holidays, a thank-you note goes out, with the invitation to leave a review. The result: no scribbled order lost, no customer left waiting on the phone while you are cutting, and an almost calm 24 December.
What butchers ask us.
Where it all connects.
For a butcher’s shop, the natural entry point is automatic sorting of enquiries and messages, completed by sales and order reporting. At the counter, a Google reviews plaque from the shop turns the Saturday queue into published reviews, and our packages include simple loyalty for regulars. To see it all, head for the automation hub, or better still: a coffee with us.
To size up what is at stake, the savings calculator works out in a minute what these tasks cost you over a year.
Your counter deserves an order book that keeps itself.
Tell us how your orders come in, especially over the holidays, over a coffee. 45 minutes to see what can be automated, no commitment, and a costed plan within 72 hours.
Book a coffee