Hands in someone's hair, the phone ringing.
In a salon or a beauty studio, you rarely have a free hand. One client having her colour done, another at the basin, and the phone ringing for an appointment that has to go in the paper diary without picking the wrong slot. Between two cuts, you call back to confirm, you follow up the ones you have not seen for three months, you work out who has paid for their package and who still owes.
And missed appointments hurt: a one-hour slot dropping out on a Saturday is takings that will not come back. In Lyon, between the regulars from the neighbourhood and the new clients found online, it is these repeated actions (confirming, reminding, following up, taking payment) that nibble away at the time you would rather spend behind the chair. Automation takes these actions on to give you your hands back.
The diary that keeps itself.
We automate what pulls you away from the chair, without changing a thing in how you work. The system takes appointments wherever they come in, sends reminders to cut no-shows, and follows up loyalty cards and unpaid invoices alike, signed by your salon.
You keep control of the timings, the tone and the pace of the follow-ups. We set everything to the way you work, and the system follows it.
- Online appointment booking and immediate confirmation, without picking up the phone
- Automatic reminder the day before to cut missed appointments
- Gentle follow-up for clients not seen in a while
- Loyalty cards and bundles tracked, with a reminder at the right moment
- Follow-up on unpaid invoices and bundles, stopping as soon as payment lands
An appointment, from end to end.
Take a client who books a colour for the following Thursday. Here's what the scenario, built in n8n, does in your place.
As soon as the booking is made online, the workflow puts it in your calendar and sends an immediate confirmation, signed by your salon. The day before the appointment, it sends a reminder: a simple message is often enough to stop it being forgotten, and if the client can no longer come, she tells you in time to offer the slot to someone else. On the day, the service is paid for and, if a balance is still owed on a course of treatments, the system prepares a discreet follow-up a few days later, which stops dead as soon as the payment comes in. A few weeks on, it spots that this client is nearing the end of her loyalty card or her usual cycle, and sends her a note to rebook at the right moment. At every step, it checks the real state of things: no reminder for a cancelled appointment, no follow-up for a course of treatments already paid. The result: fewer slots falling through, clients who come back without anyone thinking about it, and no more evenings spent on the unpaid-invoices spreadsheet.
What salons ask us.
Where it all connects.
For a salon, the heart of it is automated appointments and reminders, which puts a stop to no-shows. Right next to that, our shop packages handle loyalty and reviews to bring your clients back and look after your online reputation. And when a course of treatments or an invoice drags on, automated follow-ups on unpaid invoices brings your cash in without you having to chase by hand. To see everything, go to the automation hub. If your salon has particular needs, we do custom builds shaped around your trade, and the ready-to-use packages cover the usual needs. The best thing is to talk it over: book a coffee with us.
To size up what is at stake, the savings calculator works out in a minute what these tasks cost you over a year.
Your hands, behind the chair.
Tell us how you handle your appointments, your reminders and your follow-ups today, over a coffee. 45 minutes to see what can be automated, no commitment, and you leave with a costed plan within 72 hours.
Book a coffee