Automate · Caterer

Automation for
caterers in Lyon.

Automation for caterers means getting back the evenings spent answering quote requests and following up the people who have gone quiet. We connect your tools so every request gets a reply within the hour, quotes follow themselves up and the production sheet fills in without retyping.

Day to day

Successful events, evenings of paperwork.

Weddings, drinks receptions, company buffets, lunch boxes: requests come from everywhere, the form, the phone, Instagram, word of mouth. Each one deserves a quick, precise reply, with the date, the place, the number of guests, the dietary needs and the budget. And meanwhile, there is a job to deliver.

Between the wedding season and the end-of-year holidays, the peaks come one after another. You have to price fast, follow up quotes that got no reply, take deposits before blocking out the date, pass quantities to the kitchen, and remember to ask for a review once the plates are back. All of it is done by hand, late in the evening, when the production day is over. That is precisely what automates best, and where a caterer can save time every week without changing anything in the kitchen.

What we automate

Your quotes move on without you.

We automate the sales and admin circuit around your events, without touching your kitchen or your customer relationships. The system catches enquiries where they land and moves them forward while you produce.

You keep control of the tone, the hours and the rules. We set everything to the way you work, and the system follows it.

  • Immediate reply to every enquiry, with the right questions: date, venue, number of guests, dietary requirements
  • Quote followed up automatically at D+4 then D+10 if it stays unanswered, stopping as soon as the client replies
  • Deposit requested at signature, tracked, with a balance reminder before the event
  • Production sheet per event: quantities, allergens, equipment and timing, generated from the accepted quote
  • Thank you and Google review request sent a few days after the job
In concrete terms

A wedding enquiry, from end to end.

Take a typical enquiry: a wedding for 90 guests, received on a Sunday evening through your form, while you are out working an event.

The minute the enquiry arrives, the groom-to-be gets a reply signed with your name: you are available on that date, and three questions pin down the need (venue, standing or seated format, dietary requirements). On Monday, you price the job with a file that is already complete, with no back and forth. The quote goes out. With no answer after four days, a polite follow-up points out that the date books up fast; a second goes out at D+10 if needed, then the system stops. On acceptance, the deposit request goes out with the summary, and the date is blocked in the calendar. Ten days before the event, the client gets the final-details message: definitive number of guests, last-minute allergies, access times. The production sheet updates itself. Two days after the event, a thank-you note goes out, with the invitation to leave a Google review. You cooked, the rest took care of itself.

Frequently asked questions

What caterers ask us.

Yes, we start from your current tools: Gmail or Outlook, your calendar, a spreadsheet if you keep one. Nothing to change in your habits, the automation plugs in around them.
You approve the tone, the timing and the number of follow-ups before go-live. The follow-up stops at the first reply. In practice, a polite follow-up often lands while the customer is still comparing, and it is the one that triggers the answer.
Yes. Contacts made on a stand enter the same flow: a follow-up message goes out the next day, with your card and a link to request a quote. These are contacts that would otherwise stay in a notebook.
With no news after three to five days, a short, personalised follow-up makes the difference: it recalls the project and the date, and asks an open question. That is exactly what the automated flow sends on day 4 then day 10, in your tone, before stopping as soon as the customer replies.
By making it systematic: the deposit request goes out with the summary, as a normal step in booking the date. The message is factual, payment is made online, and the balance reminder goes out on its own before the event.
Going further

Where it all connects.

For a caterer, everything starts from the automated quotes workflow, extended by invoice and deposit follow-ups. If you run a stall or a shop, the Google reviews plaques from the shop turn a happy customer into a published review. To see it all, go through the automation hub, and if your setup does not fit the boxes, we do custom builds. The simplest thing is still to talk about it: have a coffee with us.

To size up what is at stake, the savings calculator works out in a minute what these tasks cost you over a year.

Shall we talk?

Your events deserve a tidy file.

Tell us how your enquiries come in and where your quotes go, over a coffee. 45 minutes to spot what can be automated, no commitment, and a costed plan within 72 hours.

Book a coffee